🎧
Customer Support
Interactive troubleshooting flows
Replace static FAQs and PDF scripts with decision trees your agents and customers actually follow.
Visual workflow builder — now in early access
Turn any workflow into an interactive experience
Build decision trees, SOPs, forms, and customer journeys in one visual workspace — powered by AI. Publish with one click, share without logins.
- Free plan available
- No credit card required
- Setup in minutes
Early access teams across support, ops & product
Used by teams in support, operations, HR, and product
🎧Customer Support⚙️Operations👥HR & People📈Sales🗺️Product📋Compliance
Built for every team
What teams build with Axonave
One workspace. Every workflow type your organisation needs.
⚙️
Operations
Standard operating procedures
Document repeatable processes as step-by-step SOPs with assignments, checklists, and audit trails.
👥
HR & People
Employee onboarding journeys
Guide new hires through onboarding — from laptop setup to first-week milestones — without losing anyone.
📈
Sales
Lead qualification flows
Ask the right questions in the right order. Route leads automatically based on budget, size, and intent.
🗺️
Product Teams
User journey mapping
Visualise every touchpoint across the customer experience. Spot gaps and align stakeholders fast.
🎓
Education
Interactive learning paths
Create branching lessons and assessments that adapt to learner responses. No code required.
Live demo
Try a real flow — right here
This is exactly what your users see when you share a flow. No login. No install. Just click through.
pathpilot.axonave.com/p/support-triage
What kind of issue…
❓ Question
What kind of issue are you experiencing?
Help us route you to the right solution by selecting the category that best fits.
by PathPilot
🖱️
This is your published flow
Anyone with the link can follow this — no PathPilot account needed. Works on any device, any browser.
🌿
Branching logic, zero code
Each question routes users down different paths based on their answers. You build it visually on the canvas — drag, connect, label.
📊
Every click is tracked
PathPilot logs which options users pick, where they drop off, and how long each step takes — automatically.
⚡
One click to publish
When your flow is ready, hit Publish. You get a permanent public link and an embed code instantly.
Four flow types, one canvas
Every visual flow your team needs
Whether you're mapping support scripts or documenting onboarding checklists, PathPilot has the right canvas for the job.
Decision Trees
Guide users through branching yes/no logic. Perfect for troubleshooting scripts, FAQ flows, and support escalations.
SOPs
Document step-by-step procedures your team actually follows. Assign steps, track completion, and keep everyone on the same page.
Form Flows
Replace static forms with conversational multi-step flows. Collect data with context-aware questions that adapt to responses.
Journey Maps
Visualise the end-to-end customer or employee experience. Map touchpoints, emotions, and channels across every stage.
Everything you need to ship flows fast
From the canvas to production — collaboration, analytics, and integrations all included.
Real-time collaboration
Multiple team members edit simultaneously. See live cursors, node locks, and "Saved by [name]" updates in real time.
Built-in analytics
Know exactly where users drop off. View completion rates, most-visited nodes, and popular branches — per flow.
One-click public links
Publish any flow instantly. Share a URL — no login required. The live-follow view works beautifully on every device.
AI node suggestions
Select a node and get 3–5 AI-powered suggestions for what comes next. Accept with one click, customise freely.
Version history
Every save is a snapshot. Browse previous versions, preview any state, and restore with a single click.
Enterprise-grade security
JWT auth, role-based access, audit logs, soft deletes, and rate limiting — built in, not bolted on.
Webhooks & integrations
Fire webhooks on flow viewed, completed, or published. Connect to your own systems or route through automation tools like Zapier or Make via custom webhooks.
Embed anywhere
Drop a single `<iframe>` snippet into any website or app. Your flows feel native wherever they live.
Simple by design
From canvas to live link in minutes
No complex configuration. No developer needed. Build visually, share instantly, analyse automatically.
01
Build on the canvas
Drag and drop nodes onto an infinite canvas. Connect them with edges, add labels, and style each node to match your brand. Use our template library to start fast, or build from scratch in minutes.
Question
What brought you here?
Support
I need help
Sales
Upgrade
Add node
02
Publish and share
Click Publish and get a permanent public link instantly. Anyone can follow your flow step by step on any device — no account needed. Embed it in your website with a single `<iframe>` tag.
Customer Support Flow
● Published
Public link
pathpilot.axonave.com/p/support-triage-abc
248
Views today
94%
Completion
03
Analyse and improve
See exactly where users drop off, which branches they take most, and how long each step takes. Use insights to tighten your flow and improve completion rates — no separate analytics tool needed.
Flow Analytics · Last 30 days
1,284
Views
1,128
Completed
Node 4
Drop-off
AI that does real work
Not just “AI-powered”— actually useful
Every AI feature in Axonave does a specific job. No vague magic — just concrete actions that save you time building flows.
✏️
Generate workflow drafts
Describe your process in plain English and Axonave builds a complete draft — nodes, branches, and labels — ready to edit.
🔀
Suggest decision branches
Select any decision node and get 3–5 contextually relevant branch options. Accept one, mix and match, or start fresh.
🔍
Detect missing steps
AI scans your flow for dead ends, orphaned nodes, and missing branches — then flags them before you publish.
📋
Improve SOP structure
Paste in a rough procedure and AI restructures it into a properly sequenced, clearly labelled SOP your team can follow.
📊
Summarise flow complexity
Get a plain-language summary of any flow — total paths, average depth, and potential confusion points — for stakeholder reviews.
🌐
Translate flows instantly
One click translates every node label in your flow into any language — without breaking the structure or connections.
AI suggestions are included on Starter and above — no add-on required.
Try AI features freeStart faster
20+ ready-made templates
Pick a template, customise it to your needs, and publish in minutes. Click any card to preview.
One workspace vs many tools
Why teams replace multiple tools with Axonave
Most teams manage workflows across 4–6 different apps. Axonave brings it into one workspace — without the switching cost.
| What you need | Multiple tools | Axonave |
|---|---|---|
| Decision tree builder | Separate tool needed | Built-in |
| SOP documentation | Docs + spreadsheets | Built-in |
| Form flows | Separate form tool | Built-in |
| Journey mapping | Separate diagramming app | Built-in |
| Flow analytics | Manual or separate analytics | Included |
| AI assistance | Paid add-on or not available | Native — Starter and above |
| Real-time collaboration | Varies by tool | All plans |
| Public shareable link | Requires viewer account | No login needed |
| Embed in your product | Complex integration work | Single iframe snippet |
Start consolidating your workflow tools
Free plan available · No credit card required
Early access feedback
What early users are saying
From customer support to HR to sales — teams across every function are using Axonave to build and share their workflows.
Visual
Drag-and-drop canvas builder
AI
Smart workflow suggestions
Live
Real-time collaboration
Free
No credit card to start
“We replaced a 40-page troubleshooting PDF with an Axonave decision tree. Our support agents actually navigate it instead of ignoring it — that alone made it worth it.”
Sarah Chen
Head of Customer Support · Early access user
“The collaboration features are genuinely impressive. My whole team edits the same SOP simultaneously and we can see each other's cursors moving. It's like Google Docs for workflows.”
Marcus Johnson
Operations Lead · Early access user
“We embedded our onboarding flow directly into our app with an iframe. Axonave was set up in an afternoon and the flow was live the same day.”
Priya Sharma
Product Manager · Early access user
“The analytics are the killer feature nobody talks about. I can see exactly which question causes users to drop off and fix it without guessing.”
Tom Barker
Growth Manager · Early access user
“AI node suggestions saved me hours on our lead qualification flow. I'd describe what I needed and Axonave would suggest the next three steps. It was eerily good.”
Aisha Diallo
Sales Enablement · Early access user
“We run a compliance team and needed strict audit trails for every change. Axonave's audit log exports exactly what auditors ask for. It's the only tool that met our requirements.”
Leon Park
Compliance Director · Early access user
Simple pricing
Start free. Upgrade when you're ready.
Try PathPilot free for 30 days — no credit card needed. Pick a plan when you want more.
Free Trial
30 daysTry PathPilot with no commitment. Limited access — upgrade any time to unlock your chosen plan.
3 flows1 team member (you)500 flow views / monthAll 4 flow typesBasic analyticsPublic sharing link—No real-time collaboration—No version history—No AI suggestions—No embed / webhooks
Then choose a plan
Starter
$29/per month
For growing teams that need more flows and collaboration.
- 50 flows
- 5 team members
- 10,000 monthly views
- Basic analytics
- Embed support
- Webhooks
Most popular
Pro
$79/per month
For teams that live in flows — unlimited scale with priority support.
- 500 flows
- 25 team members
- 100,000 monthly views
- Advanced analytics
- Embed support
- Webhooks
- Version history
Enterprise
Custom/contact us
Unlimited everything. Dedicated support, SLA, and custom contracts.
- Unlimited flows
- Unlimited members
- Unlimited views
- Advanced analytics
- Embed support
- Webhooks
- Version history
- Audit logs
- SSO / SAML
- SLA
- Dedicated support
- Custom integrations
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Flows | 50 | 500 | Unlimited |
| Team members | 5 | 25 | Unlimited |
| Monthly views | 10,000 | 100,000 | Unlimited |
| Analytics | Basic | Advanced | Advanced |
| Embed support | |||
| Webhooks | |||
| Version history | |||
| Audit logs | |||
| SSO / SAML | |||
| SLA | |||
| Dedicated support | |||
| Custom integrations |
Enterprise pricing is not listed publicly. Contact sales for a custom quote.
Frequently asked questions
- How does the free trial work?
- Sign up and instantly get 30 days of limited access — 3 flows, 1 user, basic analytics. No credit card required. When you're ready to unlock more, pick a plan and upgrade. Your trial flows carry over automatically.
- What happens when the trial ends?
- Your account moves to a read-only state — you can still view your flows but can't create or publish new ones. Upgrade any time to restore full access instantly. Your data is never deleted.
- Can I change plans later?
- Yes, upgrade or downgrade at any time. Changes take effect immediately. If you downgrade, flows beyond your new limit are archived (never deleted) and restored if you upgrade again.
- What payment methods do you accept?
- All major credit and debit cards via Paddle. Paddle handles VAT, GST, and sales tax automatically for your location.
- Do public viewers need a PathPilot account?
- No. Anyone with the public link can follow your flow — no login, no install, no account needed. Works on any device.
- Can I embed flows in my website?
- Yes, on Starter and above. Every published flow gets an <iframe> embed code you can paste into any webpage, CMS, or app.
Now in early access
Start building flows that
your team actually uses
Set up in minutes. No designers or developers needed. Your first flow can be live before lunch.
- 30-day free trial
- No credit card required
- Cancel anytime
- Data always yours
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